Bilingual Help Desk - Complete
Current as of: August 1st, 2017
Id : 62583
Category : Information Technology
Location/City : AB – Calgary
Region : Calgary Area
Job Type : Permanent
Recruiter Name : Maxine Smith
Bilingual IT support – French and English
Our client is a growing national business law firm with approx. 500 lawyers working across Canada. They strive to offer every member to their team with great challenge, competitive compensation and benefits, employee perks, and emphasis on wellness.
They are looking to attract enthusiastic, responsible and organized Bilingual IT support specialist to join their Calgary office.
Responsibilities include providing level 1 support to end user community for the firm’s standard applications and hardware. The role is combination of telephone, email, desk side, and remote support. The candidate will work alongside fellow help desk staff members nationally and escalate issues to other IT departments as required.
Key Account Responsibilities and Functions
- Excellent verbal and written communication skills.
- Excellent customer service skills.
- Work well within a team.
- Excellent troubleshooting availability.
- Superior ability to learn new concepts, products and technologies.
- Professional attitude and appearance.
- Microsoft Windows 7
- Microsoft Office 2013
- Autonomy iManage Desksite
- Printer Knowledge (Xerox, HP)
- Dell, HP, Apple Hardware
- Practice Specific legal applications
- Diploma, undergrad degree or equivalent
Please submit your resume, in Word format, directly to Maxine Smith at firstname.lastname@example.org or call Maxine at 403.718.5085
Please quote Job Reference # 62583
Executrade is one of the largest and most comprehensive full-service recruitment firms in Western Canada, with 11 divisions and locations in Edmonton, Calgary, and Vancouver. We have over 40 years of experience helping client companies and candidates achieve their business goals and vision. Our success is due to our people, the strong relationships we build, and the continuous and robust evaluation and refining of our recruitment and staffing processes.
Individuals interested in this employment opportunity must obtain the necessary approvals from the Government of Canada – Citizenship and Immigration department, prior to applying for this position. In accordance with the Canadian Immigration laws, priority will be given to Canadian citizens and permanent residents of Canada for employment opportunities. Detailed information can be obtained from http://www.cic.gc.ca