Id : 62144
Category : Information Technology
Location/City : AB – Vancouver
Region : Vancouver Area
Job Type : Permanent
Recruiter Name : Erin Doblanko

Please submit your resume, in Word format, directly to Erin Doblanko at or call Erin at 780-944-1336.

Self directed, customer service driven IT Field Technician need immediately to service clients in Vancouver and surrounding area!

The Opportunity

Our Edmonton based client requires an autonomous, experienced IT Field Technician to service their Vancouver and surrounding area clients. The successful candidate will demonstrate a knack for quickly building and maintaining trustworthy rapport with clients, sound judgment when trouble shooting complex business issues and strong communication skills when being the “hands, feet, ears and eyes” for the remote infrastructure team.

Key Account Responsibilities and Functions

  • Frontline support (remote and desk side)for Vancouver clients for tier 2 support requests
  • Oversee tasks and troubleshooting relating to desktop, server & network hardware break/fix and deployments
  • Onsite client meetings to monitor and follow up on trouble shooting solutions
  • Provide Edmonton team with general service feedback and related business information from Vancouver clients

Required Skills and Qualifications

  • 2+ years providing onsite support (at least at an intermediate level) for desktop, server/network hardware, break fix and deployment tasks/issues.
  • Diagnostic skills for technical issues
  • Ability to multi-task, adapt to changes quickly and follow directions well
  • Strong communication skills (written and verbal) over email, the phone and in person particularly when describing technical information to a non-technical audience
  • Ability to relate to clients in a meaningful way
  • Professional IT Certifications (MS, VM Ware, Cisco) are highly desirable
  • Must have a vehicle and valid driver’s license and have proper insurance to use vehicle for work purposes

Compensation and Benefits

  • Up to $55,000
  • Eligible for bonus
  • A comprehensive benefits package will be provided

Please quote Job Reference # 62144

Please submit your resume, in Word format, directly to Erin Doblanko at or call Erin at 780-944-1336.

Executrade is one of the largest and most comprehensive full-service recruitment firms in Western Canada, with 11 divisions and locations in Edmonton, Calgary, and Vancouver. We have over 40 years of experience helping client companies and candidates achieve their business goals and vision. Our success is due to our people, the strong relationships we build, and the continuous and robust evaluation and refining of our recruitment and staffing processes.

Individuals interested in this employment opportunity must obtain the necessary approvals from the Government of Canada – Citizenship and Immigration department, prior to applying for this position. In accordance with the Canadian Immigration laws, priority will be given to Canadian citizens and permanent residents of Canada for employment opportunities. Detailed information can be obtained from

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