Id : 63252
Category : Information Technology
Location/City : AB – Edmonton
Region : Edmonton Area
Job Type : Permanent
Recruiter Name : Erin Doblanko

Please submit your resume, in Word format, directly to Erin Doblanko at edoblanko@executrade.com or call Erin at 780-944-1336.


Effective leadership is putting first things first. Effective management is discipline, carrying it out. —Stephen Covey


The Opportunity


Our very busy, highly reputable client is hiring a Technical Procurement Manager who will over seeing procurement, inventory and hardware roll out resources. Our client has built a fantastic reputation through proactive, honest and client centered technical solutions and support. They require a leader with a previous technical background and a proven track record of building high performance team.


Key Account Responsibilities and Functions

  • Supervise technical procurement team, mentor/coach employees, manage performance and tools to meet Service Level Agreements.
  • Oversee team scheduling, performance reviews, and hiring.
  • Oversee the team responsible for hardware deployments, imaging, updates, and warranty.
  • Point of contact for critical client issues.
  • Responsible for the scheduling, time and utilization management of team members.
  • Review and manage service backlog to ensure services are being correctly scheduled and prioritized.
  • Regular check in and follow ups with client for final resolution and to determine satisfaction level.
  • Vendor management.
  • Documentation.

Required Skills and Qualifications

  • Minimum 6 years technical industry experience (preferably hands on with tech or in service delivery division).
  • Must have 3 years experience in a leadership role managing 5+ resources.
  • Experience in IT service delivery and managing customer expectations.
  • Demonstrable experience in request fulfillment and change management.
  • ITIL environment experience.
  • Previous technical experience needed includes imaging, permission setting with AD, Exchange trouble shooting.
  • Experience with MS Licensing preferred.
  • Exceptional interpersonal skills.
  • Experience in business analysis, profit/loss responsibility and a good understanding of financial concepts.
  • Coaching/leadership experience that has proven to effectively set the stage and provide support to get top performance from staff.

Compensation and Benefits


  • Competitive salary depending on experience.
  • Comprehensive benefits package.

Please quote Job Reference #63252


Please submit your resume, in Word format, directly to Erin Doblanko at edoblanko@executrade.com or call Erin at 780-944-1336.


Executrade is one of the largest and most comprehensive full-service recruitment firms in Western Canada, with 11 divisions and locations in Edmonton, Calgary, and Vancouver. We have over 40 years of experience helping client companies and candidates achieve their business goals and vision. Our success is due to our people, the strong relationships we build, and the continuous and robust evaluation and refining of our recruitment and staffing processes.


Individuals interested in this employment opportunity must obtain the necessary approvals from the Government of Canada – Citizenship and Immigration department, prior to applying for this position. In accordance with the Canadian Immigration laws, priority will be given to Canadian citizens and permanent residents of Canada for employment opportunities. Detailed information can be obtained from
http://www.cic.gc.ca

Apply Online Here