Id : 64936
Category : Information Technology
Location/City : AB – Red Deer
Region : Edmonton Area
Job Type : Permanent
Recruiter Name : Pamela Kassian

Please submit your resume, in Word format, directly to Pamela Kassian at pkassian@executrade.com.
Looking for IT Support Specialists in the Red Deer area!!

The Opportunity

Our client has an immediate need for an IT Support Specialist to be based at their Red Deer office. This role will be the front line for IT issues and will act as the “eyes, ears, hands and feet” on escalated support issues. The successful individual will have experience supporting both field and office workers, have a strong track record of building and maintaining rapport with staff and excel at explaining technical information to a variety of individuals in a company who have varied technical understanding.
Key Account Responsibilities and Functions

  • First point of contact for users.
  • Troubleshooting and repair PC, server, network and printers.
  • Liaison with remote infrastructure support team on escalated troubleshooting issues.
  • Assist with server maintenance/monitoring.
  • Work with remote IT team on project work and support issues.


Required Skills and Qualifications

  • At least 2 years IT work experience.
  • Exceptional written and verbal communication in person, over the phone and over email.
  • Firewall and server troubleshooting experience.
  • Customer service motivated.
  • Excellent attention to detail.
  • Available for on call work.
  • Must have own transportation.


Compensation and Benefits

  • A comprehensive benefits package will be provided.


Please quote Job Reference # 64936

Please submit your resume, in Word format, directly to Pamela Kassian at pkassian@executrade.com.
Executrade is one of the largest and most comprehensive full-service recruitment firms in Western Canada, with 11 divisions and locations in Edmonton, Calgary, and Vancouver. We have over 40 years of experience helping client companies and candidates achieve their business goals and vision. Our success is due to our people, the strong relationships we build, and the continuous and robust evaluation and refining of our recruitment and staffing processes.
Individuals interested in this employment opportunity must obtain the necessary approvals from the Government of Canada – Citizenship and Immigration department, prior to applying for this position. In accordance with the Canadian Immigration laws, priority will be given to Canadian citizens and permanent residents of Canada for employment opportunities. Detailed information can be obtained from
http://www.cic.gc.ca

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