Id : 64105
Category : Operations Management
Location/City : AB – Fort McMurray
Region : Fort McMurray Area
Job Type : Permanent
Recruiter Name : David Gorn

To apply, please submit your resume, in Word format, directly to David Gorn at or contact David at 780-702-5132.
Are you a Rotating Equipment Sales Professional, who is or wants to be based in Fort McMurray? Are you passionate about rotating or pump equipment, with a drive for excellence in client service and satisfaction? Come work for a world leader!
Isn’t it time to ROTATE your SALES career to a world PUMP leader in Fort Mac?

The Opportunity

One of the World’s great providers of rotating equipment, pumps, components and related products has a great opportunity in its Technical Sales and Support team in Fort McMurray, for a Key ACCOUNT MANAGER.
This an integral role to the success of the company’s market penetration strategy in the oil sands. You will have the responsibility of managing the relationship of a major end-user, integrating their needs and strategies with the Service Center activities with a focus on client service, and technical excellence.
The management team provides fantastic leadership that has been dedicated to their peoples’ personal and professional success. You’ll be working with a dynamic National Sales team that is supported by a technically strong and responsive Management Team.

The organization is poised for aggressive expansion which includes a broader service offering and an exponential increase in revenue. This is your opportunity to have a real impact on the growth, direction and development of a team and organization. You will be empowered by a supportive management team and backed by engineering and technical knowledge that is unrivaled.

Key Account Responsibilities and Functions

  • Develop and implement sales plan the integrated with the strategic rotating plan of your client, at site, to grow the business profitably.
  • Meet and/or exceed the sales plan for repairs, service, parts and complete machines.
  • Assist in profitably, meeting customer needs by being a responsive liaison between with your client, on matters relating to pumps repairs, upgrades, new unit applications and spare parts.
  • Manage the proposal process and develop strategies to ensure we make the most competitive technical and commercial offerings.
  • Support Management in the settlement of warranty disputes and field problems.
  • Deepen relationships with the client, at multiple levels, to ensure continued influence.
  • Routinely report activities to Management on all pertinent issues related to market changes through use of monthly forecast and other reports.
  • Actively participate in and provide input into the product development teams and support their initiatives.
  • Communicate effectively with plant, engineering, customer service, and other personnel to ensure objectives are achieved.
  • Mentor the team to ensure the culture is one of continuous improvement, reflecting with client interaction.
  • Support root-cause analysis on warranty returns and work with customers to implement modifications to resolve field issues.
  • Account guidance, advice and training to reduce costs and improve reliability.
  • Support and help grow sales by providing solutions, technical support, advice and guidance on equipment on site.
  • Provide training or coordination of training, recommendations and presentation of new products.
  • Work with the worldwide engineering team in trouble shooting, product applications/selection solutions and quotations.
  • On-going Client Service follow-up on complaint resolutions.
  • Follow-up on, and support the project through departmental process; Engineering, Purchasing, Assembly, Manufacturing, service, parts and replacement to ensure delivery and quality.

Required Skills and Qualifications

  • Mechanical Engineering degree or technical certification.
  • Proven track record of a minimum of 5 years of Applications, Engineering and/or Sales, in rotating equipment, pumps, mechanical seals, or similar disciplines.
  • Must have exposure or experience in the field solving technical issues.
  • Demonstrated ability to read detailed drawings and technical documents.
  • Driven by customer service excellence, goal-oriented with an infectious positive attitude.
  • Evolved interpersonal verbal, written and listening skills.
  • Experience in Pump Aftermarket Sales is an advantage.
  • Must be able to be a team player with exceptional relationship building skills with both external and internal partners.
  • Proactive, self-starter with a hands-on approach to solving problems.
  • Proficiency in Microsoft Office including Word, PowerPoint, Excel and Outlook.

Compensation and Benefits

  • Base salary of $110k- $135,000 or more commensurate with experience
  • Substantial North Living allowance
  • Truck provided, and expenses covered
  • Bonus of up to 10% or more
  • Great medical and benefits plan including an aggressive matching retirement plan

Please quote Job Reference #64105

To apply, please submit your resume, in Word format, directly to David Gorn at or contact David at 780-702-5132.
Executrade is one of the largest and most comprehensive full-service recruitment firms in Western Canada, with 11 divisions and locations in Edmonton, Calgary, and Vancouver. We have over 40 years of experience helping client companies and candidates achieve their business goals and vision. Our success is due to our people, the strong relationships we build, and the continuous and robust evaluation and refining of our recruitment and staffing processes.
Individuals interested in this employment opportunity must obtain the necessary approvals from the Government of Canada – Citizenship and Immigration department, prior to applying for this position. In accordance with the Canadian Immigration laws, priority will be given to Canadian citizens and permanent residents of Canada for employment opportunities. Detailed information can be obtained from

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